Assistance Available 24/7
Emergency Roadside Built for Commercial Fleets
Breakdowns aren't a minor setback, they're a disruption to operations and revenue. TTN delivers nationwide towing and mechanical support through detailed workflows, industry tested technology, and a contact center that understands urgency.
Heavy-Duty Towing - Tire Replacements - No Starts - Lock Outs - Mobile Repairs - Major Shop Management - Accidents - & More!
Fleet Roadside Is Not Consumer Roadside.
You do more. You deserve more.
Commercial breakdowns carry higher stakes with heavy equipment, time-sensitive cargo, safety exposure, and real financial impact. TTN’s Emergency Roadside Services are built specifically for fleets that operate at scale and cannot afford uncertainty.
From towing and mobile repair to tire service and recovery coordination, every event is managed inside FleetAssist®, giving you complete visibility, control, and accountability from start to finish.
Select a service below to learn more:
Know What’s Happening Without Chasing Updates
With FleetAssist®, your team always knows the status of every event without making a single call. From provider dispatch to arrival, repair progress, and completion, everything is tracked in real time. Clarity replaces the guesswork, and your team stays focused on decisions, not follow-ups.
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TTN sources a vetted service provider via our nationwide network.
Dispatch Provider
Roadside Assistance Roadmap
Your unit becomes stuck or stranded and needs service, fast!
The Breakdown
TTN manages every invoice to prevent price hikes and surprises.
Informed Invoicing
With TTN at the helm, the provider assists with the breakdown.
The Solution
Inform TTN through a dedicated inbound line or client web portal.
Detailed Intake
By TTN communicating with the driver, we aid in satisfaction & retention.
Driver Satisfaction
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Your Contact Center Built for Fleet Operations
Add Industry Experience in Every Emergency
24/7 breakdown coordination and live event management handled by professionals who understand fleet operations, not consumer roadside scripts. A breakdown call is not just a request. It is the start of an operations incident involving driver safety, equipment risk, financial exposure, and client commitments.
Fleet Calls are Operational Events, Not Customer Service Requests.
TTN is built specifically for this environment, where calm execution, technical understanding, and structured process matter. We act as an extension of your operations team ensuring your units are handled the right way every time. Our coordinators do more than follow scripts, they follow workflows that move from triage to documentation with structure and accountability.
Traditional Emergency Events
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Scripted responses instead of operational triage
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High turnover and low familiarity with fleet risks
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Chaotic interactions with providers, and follow-ups
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Limited visibility for leadership, dispatch, and finance
✔ TTN Breakdown Advantage
✔ Trained fleet specialists handling real operational events
✔ Understands risks, workflows, and provider capability
✔ Structured processes built-in through FleetAssist®
✔ Visibility across status, approvals, documentation & cost
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