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FleetAssist®: Operating System for Fleet Breakdown Management

FleetAssist® is the platform that brings structure, visibility, and control to every breakdown event. From first call to final invoice, everything happens in one system.

What is FleetAssist®?

One Platform. Total Breakdown Control.

FleetAssist® is TTN’s core platform where breakdowns are created, managed, tracked, approved, and closed giving your team a single, real-time system of record on every event.

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By mirroring how breakdowns actually happen in the field, every event follows a clear lifecycle that your team can see and manage in real time.

? The Challenge

Most fleets struggle with limited visibility, inconsistent billing and communication, escalating repair costs, and lack of data retention regarding maintenance. This is seen with increased downtimes, higher operator turnover, volatile invoices and margin erosion.

✔ Our Solution

TTN eliminates these inconsistencies by creating a workflow built for control not just visibility. By giving fleets more than a dashboard, you gain control in every breakdown as they occur. From a singular view, you can track events, monitor event progress, manage approvals, and centralize your emergency event communication to calm the chaos.

Built for Organizations Where Uptime Matters

FleetAssist® is designed for fleets that cannot afford uncertainty. If downtime and lost productivity affect your bottom line, it provides the structure, visibility, and control needed to keep operations moving.

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Create more control over roadside events, response quality, and operational consistency 24/7/365.

Fleet Operators

Insurance Programs

Support claims workflows with cleaner records, pricing discipline, and stronger event traceability and transparency.

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Logistics Providers

Reduce downtime and disruption when freight delays and equipment downtime create pressure on your network.

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OEM + Networks

Deliver a more accountable field-service experience for downed units with better visibility across every event.

Cost Control: Built Into Every Breakdown

Why Do I Need It?

Pricing control, before the
invoice even exists.

TTN's cost control brings structure to pricing before work ever begins, protecting your fleet from cost escalation, inconsistent pricing, and surprise invoices ensuring every event is reviewed and aligned with your expectations before proceeding.

 

With TTN, your team can manage cost in real-time, every time, giving you the power to make decisions that actually matter.

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Financial Discipline Built Into Operations

Add defense and transparency to your emergency events. With TTN, you're not left out of the loop, you're included within the process, keeping you updated on key moments and putting valuable oversight in the palm of your hand.

Traditional Pricing Control

  • Managed in accounting systems after the fact

 

  • Decisions happen after work is completed

 

  • Disconnected from operations and field coordination

 

  • Limited visibility while pricing is still changing

✔ TTN Cost Control Solution

✔  Managed directly inside FleetAssist®

 

✔  Applies before work begins

 

✔  Fully integrated with coordinators and event execution

 

✔  Real-time visibility & auditability across every decision

Repair Approvals: Engagement When It Matters Most

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Situational awareness designed for your fleet.

How is This Important?

TTN delivers live, structured updates directly into the breakdown workflow so your team always knows what’s happening in the field. No chasing phone calls or texts. We capture crucial event info and turn it into actionable data. Your team gets updates as they happen: status changes, arrival confirmations, and repair approvals, all provided clearly and consistently.

Operational signal. Not noise.

What it Delivers?

TTN focuses on the information that helps your team act quickly with confidence. With us helping control your fleet's emergency road event costs, you gain the power to eliminate billing and communication inconsistencies and improve your outcomes.

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Live Status

See arrival confirmations, status changes, and progress as they happen.

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Photo Capture

Add visual confirmation from the field without separate texts or email chains.

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Reduced Calls

Spend less time chasing updates and more time driving the event forward.

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Shared Visibility

Everyone works from the same information instead of piecing together fragments.

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Accountability

Actions are documented and attached to the permanent event record.

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Why TTN?

Bring Real-time Awareness to Your Roadside Requests

Roadside events and mechanical breakdowns can cause chaos in any company. Want to learn how you can better handle your breakdowns?

 

Click one of the options below to book your free fleet health consultation.

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