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1. When a breakdown occurs, how do you feel about your current real-time visibility in your event’s progression?
A) Confident. We have live, real-time data.
B) Uneasy. We receive updates, but they're inconsistent.
C) In the dark. We often don't know the status until the bill arrives.
D) Other / Not Listed.
2. How do you feel about the process your team goes through to secure a reliable provider?
A) Positive. We have established systems that route to the right providers.
B) Stressed. We might call multiple unverified vendors before one accepts the job.
C) Exhausted. It's guesswork relying on random calls and searches.
D) Other / Not Listed.
3. When a driver is stranded, how do you feel about how well they are being engaged and supported?
A) Proud. Our communication is seamless and drivers are kept informed.
B) Fragmented. We try to keep them in the loop, but things slip through the cracks.
C) Concerned. Drivers may feel isolated and frustrated, which can impact turnover.
E) Other / Not Listed.
4. How do you feel about your breakdown support consistency going from business hours to nights, weekends and holidays?
A) Unbothered. Our after-hours dispatch coverage handles it flawlessly.
B) Not great. Our internal team handles it, but the all-hours calls burn out staff and cause delays.
C) Troubled. After-hours breakdowns paralyze our freight until the next morning.
D) Other / Not Listed.
5. When you view your repair and towing invoices after a service request, how do you feel about the charges and fees?
A) Satisfied. Our bills are predictable, audited, match fair market rates and the estimate provided.
B) Suspicious. At times we spot anomalies or additional fees but lack the time to fight them.
C) Shocked. We feel like we constantly get hit with padded invoices including unauthorized work.
D) Other / Not Listed.

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TTN Fleet Solutions | Fleet Health Quiz

How healthy is your fleet? Do you have a strong emergency maintenance infrastructure or are hidden operational leaks draining your bottom line? Take the 6-question Fleet Health Quiz below for a free evaluation of your operation across critical benchmarks like billing transparency, asset security, and triage velocity.

In under 5 minutes you can earn a complimentary fleet assessment today! Will your fleet pass the test?

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