Privacy Policy

Effective Date: June 2026

TTN Fleet Solutions (“TTN,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software applications (including FleetAssist), or engage with our services (collectively, the “Services”).

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Personal Information – such as your name, company, email address, phone number, mailing/billing address, and payment information when you create an account, make a purchase, or contact us.
Business & Fleet Data – details you provide about your fleet, service requests, or transactions handled through our platforms.
Technical Information – including IP address, browser type, device identifiers, operating system, and usage activity collected automatically through cookies or similar technologies.
Communications – information you provide when contacting customer support, filling out forms, or participating in surveys.

2. How We Use Information

To operate, maintain, and provide our Services.
To process payments, invoices, and related transactions.
To communicate with you regarding account management, service updates, and support.
To improve and develop our Services, including analytics and performance monitoring.
To comply with legal and regulatory obligations.
For marketing and promotional purposes, where permitted by law (with opt-out options available).

3. Sharing and Disclosure of Information

We do not sell your personal information. We may share information only under the following circumstances:

Service Providers – with trusted vendors who provide hosting, payment processing, customer support, or other operational services on our behalf.
Business Partners – with affiliates or service providers involved in fulfilling your roadside assistance or fleet service requests.
Legal Compliance – where required to comply with applicable law, regulation, subpoena, or court order.
Business Transfers – in the event of a merger, acquisition, or sale of TTN or its assets, information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar tools to enhance your experience, remember preferences, and analyze site performance. You can control cookies through your browser settings, but disabling them may limit functionality.

5. Data Security

We implement commercially reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.
Request corrections or updates.
Request deletion of your information, subject to applicable legal or contractual obligations.
Opt out of marketing communications at any time.

To exercise these rights, contact us at privacy@ttnfs.com.

7. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we discover such information has been collected, we will delete it promptly.

8. Retention of Information

We retain personal information only as long as necessary to provide our Services, fulfill the purposes outlined in this Policy, or comply with legal requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” at the top of this page. Your continued use of our Services after any updates indicates acceptance of the revised Policy.

10. Contact Us

TTN Fleet Solutions
14228 Midway Road PO Box 84
Farmers Branch, Texas 75244

Email: privacy@ttnfs.com
Phone: 1-888-986-9638