TTN Fleet Solutions Weathers Texas Cold Spell
ARGYLE, TEXAS — Todd Neiberger, Chief Executive Officer of TTN Fleet Solutions, issued a statement today regarding his company’s service during recent, extreme Texas weather. The statement commended employees for keeping the emergency roadside assistance provider open during the cold spell.
“Because we provide emergency roadside assistance to so many trucking companies and their drivers, it’s important that our service remains open and available even during the recent, uncharacteristic weather event in Texas,” said Neiberger. “Our employees did exactly that. We never closed. We never left a single driver stranded. And we accomplished all of this, notwithstanding the notion that many of our employees were working from home due to COVID, and their homes were stricken with no power, no heat, and in some cases, no water.”
“I’m proud of our teams for remaining open and available to drivers during what have been described as ‘snow-vid-like’ conditions,” he continued. “I’m also grateful to the many customers who actually called to check on the wellness of our employees. After years of us doing ‘wellness’ checks on their drivers, our customers were actually calling to check on us. It’s very gratifying, on many levels.”
TTN Vice President of Operations Caleb Dill added, “My biggest take away is the resiliency of the team. Despite what seemed to be impossible circumstances, TTN was able to rally and continue to service our customers and drivers. When it would have been easy to give in to the circumstances or call it quits, our people kept going.”
Even as staff members were attending to personal, weather related emergencies, executives at TTN Fleet Solutions manned phone lines to ensure the company’s roadside service commitments were met.
“People with and without power in their own homes have been working long hours, sleeping in the office or at coworker’s houses, and giving it their all to help the fleets and drivers we serve. We have executives, directors, and managers who have engaged to help TTN face these challenging times; this has been a complete team effort in the face of this storm, and we made certain that we did not keep drivers stranded,” said Dill.
TTN Fleet Solutions helps customers achieve better business results with industry-leading vehicle maintenance and repair technology and services. The company offers emergency roadside assistance, towing and accident management, scheduled and preventive maintenance, and call center solutions.
For more information, visit www.ttnfleetsolutions.com or call (800) 825-4138.